Patient Navigator Services

Helping You Navigate Your Healthcare Journey

Patient navigators are here to help our patients, their families and caregivers maneuver their healthcare journey and overcome medical care hurdles. Whether you just have a question or you’re looking for a second opinion, turn to our navigator for help. You don’t have to do it alone.

A patient navigator’s primary role is to nurture patient empowerment and provide information that enhances your ability to make appropriate health care choices with an enhanced assurance about risks, benefits and responsibilities. Throughout the process, the Patient Navigator will provide individualized assistance as well as education and resources to facilitate informed decisions.

The patient navigator is a key player on your team, providing knowledgeable support, compassion and encouragement through every step of your journey.

Benefits of a Patient Navigator:

  • Guide you through the healthcare system
  • Provide information and education
  • Coordinate tests and services
  • Facilitate communication with your medical team
  • Help you track and get to appointments
  • Direct you to local resources and support
  • Answer questions about classes, seminars and support groups
  • Ensure that your questions and concerns on clinical issues are resolved
  • Advocate for you during every phase of treatment

Janet CurbeloMeet Janet Curbelo

Patient Navigator / Outreach Coordinator

“The most rewarding part of my job is speaking with patients and letting them know we are looking out for them.” - Janet Curbelo

As a patient navigator at Coral Gables, Janet Curbelo works as a liaison with patients who have specific cardio and pulmonary conditions, including congestive heart failure and COPD, for admission to Coral Gables from other facilities. This includes coordination with patients, doctors, and the clinical staff to help ensure quality and improved outcomes. Janet’s background in case management for more than 17 years provided excellent preparation for this role. She has been a navigator since 2015.

Janet loves representing the wonderful team at Coral Gables and being part of compassionate healthcare for patients. Often they express their gratitude, which is another rewarding part of her job.

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